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Lexington, KY - Furnace & Air Conditioning Service, Repair & Maintenance Contractor

Donnie Rowe Heating & Air Conditioning is proud to serve the Lexington community!

We are proud to be part of this community, serving your heating and air conditioning needs. Whether you need repair, replacement or a new installation of a furnace, air conditioner, heat pump or air filtration system, we get the job right the first time. Our certified technicians service all furnace and air conditioning make and models.

Please call us today at 859-327-8212 to consult with our home comfort specialist.

Our Work in Lexington -
13 Reviews

Reviews

Alaina K
09/15/2019
Located in Lexington
Donnie put in a new unit in our home when we bought it 3 years ago. He gave us a great price and it was the same as what he quoted us (no hidden fees). He was very professional and did a great job. Now fast forward 3 years and he has come back a few times to make adjustments for me and he has been great. If you do be business with Donnie he will respect your time, money, and business.
R & B McEndre
08/17/2019
Located in Lexington
Our AC system went out about 08/06/2019. I had a Carrier unit in the house for over 25 years and wanted another. I selected Donnie from a Google search. I called late one day the tech was there the next morning. Gill checked the out side unit and then went under the house to check the furnace and AC coil. As this was an old unit I was not surprised to hear that most of the system needed to be replaced. After some discussion my wife and I decided to replace the entire system. Gill even offered us a small window unit to cool one room for the night that we might sleep better. The work was stated the next day and was running before they left. They took everything with them down to the smallest piece of tape or screw. The new system is working well and we are very satisfied. I would recommend Donnie Rowe, HVAV, to anyone. Great people in time of need.
Service: Service
Melissa Wash
07/31/2019
Located in Lexington
Donnie sent Gil to my house within a couple of hours from calling as a new customer. HVAC repaired and back to cooling house within 30 minutes! Excellent price and wonderfully knowledgeable of system that is not a carrier system they normally work with. We will continue to be customers of Donnie Rowe HVAC!
Jacob Crockett
07/25/2019
Located in Lexington
After a little communication error on both of our ends, Donnie go ahold of me and sent out a technician in a timely manner. Unfortunately the compressor was out in my AC unit and they had to order it. Compressor came in next day and unit was fixed before noon. Luckily unit was still under warranty and was covered. Would recommend his services.
David Hunter
07/06/2019
Located in Lexington
This is who you call if you have AC or Heat problems. Quick call back to set an appointment, all the techs on time and polite, honest about cost and condition of the equipment. A follow up and explanation of everything that was done as well as leaving the area they worked spotless. Great doing business with Donnie and his team.
Service: Service
Thomas Downs
06/24/2019
Located in Lexington
We previously used Donnie Rowe and his team for an HVAC repair and were very happy with their response and service. We finally decided to replace our two 30+ year old HVAC units and got several quotes from different companies. Donnie quoted multiple options to fit our needs and budget. His team showed up on time and finished a two day job in one day! We're very happy with Donnie Rowe and will continue to use them as our HVAC provider.
Alisha Smith
06/18/2019
Located in Lexington
Came out on time. Diagnosed that the thermostat was not working properly and replaced it . He did a pre season check and found only a small amount of freon was missing. He will not make you purchase anything or talk you into work you do not need. Extremely pleased. Price was as expected but not over priced.
Jared Nelson
01/23/2019
Located in Lexington
Donnie was very helpful and had quick response to what could have been a difficult problem for others (replacing primary and secondary heat exchangers). His crew was very polite, professional, conciencious, and did a great job. I highly recommend them for your HVAC needs.
Bob Sollee
07/25/2017
Located in Lexington
I've owned many homes and purchased quite a few HVAC systems including the system I purchased from Donnie Rowe. But, I've never experienced such dedicated Customer service from those other contractors as I have from Donnie and his excellent crew. On Sunday, my AC unit ceased to work so I called and left a message…Donnie returned the call first thing Monday and had a crew there Monday afternoon only to discover a catastrophic compressor failure. Donnie called later that day and promised to have a new compressor and crew on site Tuesday morning (today). His technicians were prompt, professional, and very courteous and by mid-day my system was functioning perfectly…it was very hot so I know Donnie was busy, but he kept his commitment to provide excellent service and he did (although I'm sure it was difficult to arrange). So, I'm a lifetime customer and will highly recommend Donnie Rowe to all my friends and professional associates. He truly understands customer service by walking the talk. Thanks Donnie and Crew for great service! Rate Your Service: Excellent
Alex Dixon
05/15/2017
Located in Lexington
I can't say enough good things about Donnie Rowe Heating and Air. They just completed the installation of a new air conditioning unit and evaporator coil (completely unexpected expenses for us... yikes), and I can certainly see why they're one of the highest rated companies on Nextdoor. The initial technician that came to our house gave us the quote (a separate salesperson wasn't sent to our house days later like other companies we received quotes from), and our installation date was set for about a week after we called back to let them know we were going to use them. Installation went flawless, they were extremely courteous, and they cleaned up so well it doesn't even look like they were ever here. As someone who was a bit apprehensive when it came to using them (I had never heard of the company before reading reviews on Nextdoor), I highly recommend their services. It also doesn't hurt that they quoted us the lowest price of all of the estimates we received while offering the exact same make and model air conditioning unit as the "other guys". No hassle, no headache, and now we'll survive summer.
Jarred Sams
04/29/2017
Located in Lexington
I've spent a number of years renting somewhat cheap places, and when we bought our home 2 years ago we knew the AC system was on its last leg. So it's safe to say that I've dealt with a number of HVAC companies over the years. Donnie Rowe is far and away the best I've ever dealt with. When our old unit finally gave up the ghost, it was a Wednesday evening after hours. We found Mr. Rowe's company through the carrier website, because I knew that I wanted a higher end system that would last. I emailed Mr. Rowe through his website after business hours, not expecting to hear back until the following morning. Within an hour I had an email and a scheduled appointment for first thing Thursday morning. When Mr. Rowe arrived, he was the epitome of professionalism. He advised me on carrier's product line, and gave me what I felt was an extremely honest opinion of my options. I was looking to convert from an electric heat pump to a gas furnace unit, and Mr. Rowe said that would be no problem at all. He even walked me through financing options and explained every thing that would have to change and be updated as part of the replacement process. The replacement was scheduled for the following Tuesday, as that was the first available date. Mr. Rowe's crew arrived on time and were efficient and professional in their work. They were friendly and didn't make me feel like I was in their way when I asked questions or wandered out to check out the progress. When they came inside the house to change out the thermostat unit, they even took their shoes off, which was wholly unnecessary but a very considerate thing to do. While I can't say I was happy to have to spend the money on a new system, I can say that I was thoroughly pleased with the experience all the way around, and I would not hesitate for a second to recommend Mr. Rowe to anyone who asks.
Stephen Payne
06/16/2016
Located in Lexington
Exceptional service! My wife and I purchased a 100 year old house and the AC went out almost immediately. We put up with it for as long as we could but couldn't take it anymore. We got a few quotes from a few other companies but decided on Donnie Rowe. We had a new AC system put in today and Donnie Rowe and his crew was excellent. Very polite and quick and efficient. I was pre-approved for financing but he was able to increase my credit limit AND get me much better terms while at the same time offering a better price than the competitors for the same type of AC system. I highly recommend them!
Karen Sheetz
10/05/2015
Located in Lexington
We have been working with Donnie for over twenty years. Over that time, he has installed five units in the various places we have lived and we have always had a great experience. Donnie is a true professional. He is reasonable in his pricing and does his work quickly and correctly the first time. His advice has always been spot on. I wouldn’t call anyone else. Rate your Service: Excellent

About Lexington, KY - Happy to be your hometown Heating & Air Conditioning Contractor!

Lexington, Kentucky is known as the Horse Capital of the World. As of 2017, nearly 322,000 people called the city home, making it the second largest community in the state by population. Lexington is found within Kentucky’s Bluegrass region, and Kentucky’s oldest bluegrass music festival – the Festival of the Bluegrass – is held here each June.  Lexington ranks among the top ten U.S. cities in college education rates, and there are several opportunities for higher learning here: the University of Kentucky, Transylvania University, Bluegrass Community and Technical College, Spencerian College, and several others. Many employment opportunities are also available in the city, and outside of the education industry, top employers include KentuckyOne Health, Xerox, Lexmark, and Baptist Health.

Lexington is a popular destination for visitors, as there are many things to see and do here. Not surprisingly, many of these attractions revolve around racing, such as the Kentucky Horse Park, Keeneland, and The Thoroughbred Center. The Mary Todd Lincoln House is one of the most popular historic sites in the area, and visitors in need of some adult beverages might like to stop by the Alltech Lexington Brewing & Distilling Co. or West Sixth Brewing. Other noteworthy destinations in Lexington include The Aviation Museum of Kentucky, Whitaker Bank Ballpark, and the Fayette Mall.

Lexington is found in the upper boundaries of a humid subtropical climate region. Summer weather here is hot and humid, and average high temperatures in July reach the mid-80s. Nighttime temperatures are cooler with lows in the mid-60s, but it is still important that residents have the right cooling systems at home to stay comfortable. Central air conditioning is more affordable than ever, and the right system can also improve indoor air quality within Lexington area homes.

The winter season in Lexington is cold with the occasional period of mild temperatures. There are about 20 days each year in which high temperatures stay under the freezing point. On average, daily high temperatures reach about 40 degrees in January, and the area receives about 13 inches of total snowfall each year. A gas or electric furnace will keep indoor conditions comfortable throughout the season.